- OperatorNovatrix SRL
- Established2015
- PlatformSoftswiss
- Game providers133 studios
How to get in touch
For assistance, send your message to support@oshi-casino.best. Please use the email address linked to your account where possible, as this may help support locate your details and protect your account. Do not include your password, full payment card number or other sensitive security information in your message.
To help us deal with your request faster, include your account email address or username, a short description of the issue and any relevant screenshots if applicable. Screenshots should not show passwords, complete card details or other information that should remain private. If you are replying about an existing matter, include any useful reference or previous correspondence.
Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. Sending follow-up messages about the same issue may make it harder to keep the conversation together, so please allow reasonable time for a response.
What we can help with
- Account access, profile details and verification questions
- Deposit and withdrawal questions
- Bonus terms and promotional conditions
- Technical problems affecting the website or your account
- Responsible gambling requests, including help with account restrictions or taking a break
When contacting us about a payment, provide the relevant date, amount and transaction information if available, but never send your password or complete card details. For responsible gambling support, tell us clearly what assistance you are seeking so the request can be reviewed appropriately.
